Terms of Use

Last Updated: January 16, 2025

These Terms of Use govern your access to and use of the services, platform, and content provided by Dealquora. By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use our services.

1. Definitions

Throughout these Terms of Use, the following definitions apply:

Service — the online platform, tools, group sessions, and related features provided by Dealquora.
User — any individual who accesses or uses the Service, whether registered or not.
Account — a registered profile created by a User to access personalised features of the Service.
Content — any text, audio, video, materials, or other information made available through the Service.
Session — a scheduled or on-demand group interaction facilitated through the platform.

2. Eligibility

To use the Service, you must:

Be at least 18 years of age.
Have the legal capacity to enter into a binding agreement.
Not be prohibited from receiving services under applicable law.

By using the Service, you represent and warrant that you meet all eligibility requirements. We reserve the right to suspend or terminate access for any User who does not meet these requirements.

2. Account Registration and Security

2.1 Creating an Account

Certain features of the Service require you to register for an account. When registering, you agree to provide accurate, current, and complete information and to keep that information updated at all times.

2.2 Account Responsibility

You are solely responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account is your responsibility. You must notify us immediately at support@dealquora.info if you suspect unauthorised access to your account.

2.3 One Account Per User

Each User may maintain only one active account. Creating duplicate or fraudulent accounts is prohibited.

3. Use of the Service

3.1 Permitted Use

You may use the Service solely for lawful, personal, and non-commercial purposes consistent with these Terms of Use. You agree to use the Service in a manner that respects other participants and contributes constructively to the group experience.

3.2 Prohibited Conduct

You must not:

Use the Service for any unlawful purpose or in violation of any applicable regulation.
Harass, threaten, intimidate, or harm other Users or facilitators.
Share, distribute, or reproduce any Content from the Service without authorisation.
Attempt to gain unauthorised access to any part of the Service or its infrastructure.
Introduce malicious code, scripts, or automated bots into the platform.
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
Collect or harvest personal data of other Users without their explicit consent.
Use the Service to advertise or promote third-party products or services.
Disrupt, interfere with, or overburden the technical infrastructure of the Service.

3.3 Group Session Conduct

Participation in group sessions requires respectful and constructive engagement. You agree to:

Maintain confidentiality of information shared by other participants within sessions.
Follow the guidance of session facilitators.
Refrain from recording sessions in any format without explicit written consent from all participants.

4. Intellectual Property

4.1 Ownership

All Content, materials, design elements, methodologies, and technology forming part of the Service are owned by or licensed to Dealquora. These are protected by applicable intellectual property laws.

4.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for its intended purpose. This licence does not include the right to sublicense, copy, modify, distribute, or create derivative works from any part of the Service.

4.3 User Contributions

Any content, feedback, or materials you submit through the Service grants Dealquora a non-exclusive, royalty-free, worldwide licence to use, process, and display such submissions for the purpose of operating and improving the Service. You retain ownership of your original contributions.

5. Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms of Use by reference. By using the Service, you consent to the collection, use, and processing of your information as described in the Privacy Policy. We encourage you to review it carefully before using the Service.

6. Fees and Payments

6.1 Paid Services

Certain features or sessions may require payment. All fees are stated clearly prior to purchase. By completing a transaction, you agree to pay the specified amount.

6.2 Billing

Payments are processed through secure third-party payment providers. Dealquora does not store your full payment details. You are responsible for ensuring that your billing information is accurate and up to date.

6.3 Refunds

Refund eligibility is determined on a case-by-case basis in accordance with our Refund Policy. Please contact support@dealquora.info to submit a refund request.

7. Disclaimers

7.1 Not a Substitute for Professional Care

The Service provides group support and facilitated interaction for emotional wellbeing purposes. It does not constitute medical, psychiatric, psychological, or therapeutic treatment. The Service is not a substitute for professional clinical care. If you are experiencing a medical emergency or crisis, please contact emergency services immediately.

7.2 Service Availability

We strive to maintain consistent availability of the Service but do not guarantee uninterrupted, error-free access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

7.3 No Warranty

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Dealquora and its affiliates, directors, employees, and partners shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages.
Loss of data, revenue, profits, or goodwill.
Damages arising from your reliance on Content or information obtained through the Service.
Damages resulting from unauthorised access to or alteration of your account or data.

Our total aggregate liability for any claim arising from or related to the Service shall not exceed the amount you paid to us in the three months preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Dealquora and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from:

Your use of or access to the Service.
Your violation of these Terms of Use.
Your violation of any third-party rights, including intellectual property or privacy rights.
Any content you submit or transmit through the Service.

10. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party tools. These are provided for convenience only. Dealquora does not endorse, control, or accept responsibility for third-party content, privacy practices, or terms. Your interactions with third-party services are governed by their respective terms and policies.

11. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

12. Amendments to These Terms

We may update these Terms of Use from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the Service after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

13. Termination

13.1 By You

You may stop using the Service at any time and request account deletion by contacting us at support@dealquora.info.

13.2 By Us

We reserve the right to suspend or terminate your access to the Service, with or without notice, if we determine that you have violated these Terms of Use or engaged in conduct harmful to other Users or the platform.

13.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — shall remain in effect.

14. Contact Information

If you have questions, concerns, or requests relating to these Terms of Use, please contact us:

Channel	Details
Email	support@dealquora.info
Phone	+61 2 9838 4415
Address	Sturt St, Ballarat Central VIC 3350, Australia
Website	dealquora.info

By continuing to use the Service, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.